How can we help you?

Find answers in our documentation, browse FAQs, or get in touch with our support team.

Contact Support

Email Support

Send us a message and we'll respond within 24 hours.

support@wegosign.com
Response within 24 hours

Send a Message

Use the form below. You get a reference number and a reply by email.

Open the request form
Replies Mon-Fri, 9AM-6PM WAT

Send Us a Request

Questions, billing, bugs, or feature ideas. Every request gets a reference and lands with a person.

You will get a reference number by email. Signed in? We attach your workspace automatically.

Support Options by Plan

Starter

  • Community forums
  • Documentation access
  • Email support (48hr response)

Pro

  • Everything in Starter
  • Priority email support (24hr)
  • Live chat support
  • Phone support (business hours)

Enterprise

  • Everything in Pro
  • Dedicated account manager
  • 24/7 phone support
  • Custom SLA
  • On-site training available

Enterprise Support

Need custom solutions, dedicated support, or want to discuss enterprise pricing? Our sales team is here to help.

Check our system status page for real-time service availability.